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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Heather

Heather

July 29, 2024

5  out of  5
rating by Heather
"Alan goes above and beyond to get you the absolute best price. His office staff is the most professional, courteous staff who are always polite, friendly, and willing to help resolve any issues."
We responded:
"Hey Heather, thank you so much for your review! I will also share praise with the team from your review. One thing we do strive here at Alan Tuttle State Farm is to deliver world-class customer service to our customers. I want to thank you again for all your kind words and your time."
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Jeffrey Melgar

July 3, 2024

5  out of  5
rating by Jeffrey Melgar
"Jose hooked me up with a great policy and price for my car insurance. I ended up going back to get renters and short term disability insurance. Great customer service!! Ask for Jose."
We responded:
"Thank you so much for your 5 star review!"
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Desiree Pineda

June 25, 2024

5  out of  5
rating by Desiree Pineda
"I recently encountered a challenging situation with getting my car registered at the DMV after relocating from Florida to North Carolina. Fortunately, Jose (also know as Jo) at State Farm went above and beyond to assist me during this stressful time. Jose's commitment to customer service was truly exceptional. He took the time to thoroughly explain the issue so that I could fully understand the situation, he contacted my previous State Farm agent in Florida, and helped me get everything taken care of with my car, insurance and Florida DMV. Throughout the process, Jose demonstrated a high level of professionalism, attentiveness, and great customer service. He addressed all of my questions and made sure that I had a clear understanding of the things needed to do resolve the issue with Florida. Jose's dedication to helping me is exactly the outstanding customer service that State Farm is known for and shows the company's commitment to customer satisfaction. Thank you, Jose, for your outstanding support and dedication!"
We responded:
"Desiree thank you for your 5 star review and showcasing the exceptional customer service Jose gave. We look forward to serving all your insurance needs. "
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Morgan Cook

June 21, 2024

5  out of  5
rating by Morgan Cook
"I love my State Farm family, they are always trying to help find ways to help me save money. And after my recent accident, the process was smooth and easy for me. If you haven’t given Jose or Alan Tuttle a try. You need to!"
We responded:
"Hey Morgan, thank you so much for your review! We are always happy to help and thank you for highlighting Jose as he is an amazing agent and big part of my team!"
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Joshua Olds

December 16, 2023

5  out of  5
rating by Joshua Olds
"An amazing group of individuals! They were informative, friendly, and respectful!"
We responded:
"Joshua I appreciate you taking the time to submit a 5 star review. "
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Jose Romero

August 29, 2023

5  out of  5
rating by Jose Romero
"Great at letting you know the value in everything. Super friendly and awesome staff. Y tienen personas que tambien ayudarte en espanol!!"
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Andy Mcdee

August 28, 2023

5  out of  5
rating by Andy Mcdee
"Wonderful people that meet every need that you could ask for. Great customer service and friendly people in office."
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Tatum Watkins

August 28, 2023

5  out of  5
rating by Tatum Watkins
"Great customer service! Family friendly and there 24/7."
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Lourdes Cisneros

May 18, 2023

5  out of  5
rating by Lourdes Cisneros
"Muy buenos agents! Muy buen servicio al cliente."
We responded:
"Hey Lourdes, thank you so much for your review!! I know you had the opportunity to work with our office manager Areli. I’m so happy you had a great experience with her and we all look forward to helping you in the future. Thank you again. "
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Porsha B

May 13, 2023

5  out of  5
rating by Porsha B
"Alan & the team are so attentive to their customers needs! Always there when you need them! I have brought my entire family on board!"
We responded:
"Hey Porsha, thank you so much for your review! It was my pleasure working with you and your family. I look forward to hearing from you and your family in the future. Thank you again. "
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David Moorefield

April 28, 2023

5  out of  5
rating by David Moorefield
"My Muse... I was awarded the chance to sit down and go over life policies with this awe-inspiring, future face of this company Mr. Lloyd Franklin, Billy. Not only did he service every internal desire I had when walking through their doors. He, Billy Lloyd, set me forth onward to a righteous and new enlightenment in life that I feel on every inhalation of new beginning.. Bravo sir, bravo to you 👏 🙌"
We responded:
"Hey David, thank you so much for your review. Billy is an amazing part of our family here our State Farm Office and I’m glad you had a great experience. We look forward to continue delivering that great experience to you in the future. Thank you again. "
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Michelle Mabe

April 27, 2023

5  out of  5
rating by Michelle Mabe
"I had a great experience. We worked with Billy, as he came highly recommended, and he was extremely helpful to our needs. I highly recommend working with him."
We responded:
"Hey Michelle, thank you so much for your review. Billy is an amazing part of our family here our State Farm Office and I’m glad you had a great experience with him. We look forward to helping with your needs in the future. Thank you again. "
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Lisa Doskocil

April 27, 2023

5  out of  5
rating by Lisa Doskocil
"Enjoyed working with Billy Franklin. Saved me money and very pleasant and knowledgeable. Thank you!"
We responded:
"Hey Lisa, thank you so much for your review. Billy is an amazing part of our family here our State Farm Office and I’m glad you had a great experience with Billy. We look forward to continue delivering that great experience to you in the future. Thank you again. "
Profile photo of Billy Franklin

Billy Franklin

April 27, 2023

5  out of  5
rating by Billy Franklin
"Alan saved me a ton of money! He taught me the value of my property and how to keep it safe. I am thankful to this office and so is my wallet."
We responded:
"Hey Billy, thank you so much for your review. I’m glad you had a great knowledgeable and money saving experience with me. I look forward to working with you in the future. Thank you again."
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Sherrie Smith

April 27, 2023

5  out of  5
rating by Sherrie Smith
"Best insurance experience. Worked with Billy and would recommend him to anyone. Extremely respectful and knowledgeable."
We responded:
"Hey Sherrie, thank you so much for your review. Billy is an amazing part of our family here our State Farm Office and I’m glad you had a great experience. We look forward to continue delivering that great experience to you in the future. Thank you again. "
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Momo Smith

April 21, 2023

1  out of  5
rating by Momo Smith
"TERRIBLE customer service!!! I called them for a quote, and they provided me with a price that I agreed to pay in full for six months. However, after only two months, they suddenly doubled the price for no apparent reason, leaving me feeling deceived and taken advantage of. When I decided to cancel my policy and switch to a different insurance company, they did not provide me a detail for a refund. It took them three months to send me a check for a 1/10 what I paid for the six-month policy, claiming that I only used two months. This was extremely unfair, and when I called to inquire about it, Alan, the agent I spoke to, was incredibly rude and accused me of lying and misunderstanding the situation. Furthermore, I believe that Alan was discriminatory towards me as a minority, as he treated me with disrespect and belittled my concerns. Overall, my experience with this insurance company was very unpleasant, and I cannot recommend them to anyone. Do not trust this company or its agents, as they will take advantage of you and treat you unfairly."
We responded:
"Hey Momo, thank you for your review. I do apologize that you had a bad experience. As a office we worked Very Very hard with our underwriting team to get you as much back at time of cancellation as we could. I do understand that sometimes the customer does not agree with a final outcome that is out of our control. Again I apologize you had a bad experience and we value all of our customers and treat them equally as family. Thank you again for your review and I hope we have an opportunity to serve you in the future. "
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Kyle Wilson

January 10, 2023

5  out of  5
rating by Kyle Wilson
"Best State Farm office I have ever dealt with"
We responded:
"Thank you again Kyle for kind words. It’s our pleasure to help protect you and your family with great Auto Insurance, Homeowners Insurance, Life Insurance, and Health Insurance."
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Mr. Jordan Vinson

October 15, 2022

5  out of  5
rating by Mr. Jordan Vinson
"Alan has been helpful and is extremely knowledgeable when it comes to insurance and can dissect the proper amount of insurance you need. Thank you Alan."
We responded:
"Jordan, thank you so much for the review. I’m more then happy we got all your insurance needs taken care of in a way that fits you and you’re family best."
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Erin Priddy

September 15, 2022

5  out of  5
rating by Erin Priddy
"If you want to stop paying high rates and get better coverage to make sure your family and belongings are protected go see Alan Tuttle and his agents! They will work to get your the best coverage for the best price! They will also explain everything in detail to make sure you feel comfortable with the services provided!"
We responded:
"Hey Erin, thank you again for being a part of our family here at Alan Tuttle State Farm. I’m so happy we was able to help with all your insurance needs for you and your family."
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Candace Bacon

August 11, 2022

5  out of  5
rating by Candace Bacon
"Customer Service"
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Connor Vanhoy

July 7, 2022

5  out of  5
rating by Connor Vanhoy
"Alan is the best in the business! We switched to State Farm for our auto and life insurance policies simply so we can always deal with him going forward because he gives you excellent services and gets you set up for what you NEED!"
We responded:
"Connor, thank you for your review. It was great taking the time to meet with you and go over all your insurance needs for you and your family. It’s been a pleasure servicing you and your family."
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Jennifer Teem

July 7, 2022

5  out of  5
rating by Jennifer Teem
"Alan Tuttle and his team are great! Very professional and got me the best rates in town!"
We responded:
"Jennifer, thank you for taking the time to give us your feedback. It was our pleasure to help you with all your insurance needs and we look forward with helping you in the future."
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Cj Holmes

July 7, 2022

5  out of  5
rating by Cj Holmes
"Very positive experience with Mr. Tuttle and his team. These days, it seems that every insurance agent is trying to shove things down your throat that you don't need. Alan laid all of my options out and I was able to decide what was best for me. He never pressured me. It was like I was talking to a friend. I highly recommend that if you are looking for insurance in Winston-Salem that you give these guys a chance."
We responded:
"CJ, thank you so much for taking your time to leave us such a positive review. It is a pleasure being your agent and I look forward to servicing all of your insurance needs in the future."
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Erik Sorensen

July 6, 2022

5  out of  5
rating by Erik Sorensen
"I am so glad I got to talk to someone that knows what they are doing and wants to protect my family like his own. We discussed our life insurance, hospital income for my children and already having our auto and home insurance with a Umbrella policy has really provided my family with a good state of mind. We just experienced an emergency room visit with our child and Knowing we are covered through State Farm helps us financially and let’s us focus on our child to full recovery. Thank you Alan and State Farm"
We responded:
"Erik, it was great taking time with and making sure that all your insurance needs were met. I’m sorry for the emergency room visit with one of your kids, as a dad I know how hard that can be. I am glad that we had the right coverage to help financially and that y’all have the ability to focus on your child recovery. And everyone here hopes it’s a quick recovery and we are thinking of y’all."
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amanda richardson

July 6, 2022

5  out of  5
rating by amanda richardson
"Very professional, help me lower my insurance and found discounts for multiple insurance policies."
We responded:
"Thank you Amanda for taking your time to give us great feedback. We look forward to helping with all of you and your families Insuance needs in the future."